What to Expect
We look forward to meeting you on your first visit to our office. During this time, we will help you get acquainted with our office and learn about your orthodontic treatment. We understand that each patient’s orthodontic treatment is different, and we promise to give you the personal attention you deserve. Your first orthodontic visit will consist of an examination and discussion of potential treatment options. This important visit will address your orthodontic needs to determine if this is the proper time to begin treatment.
After we have evaluated your records, we conduct a treatment consultation to explain all aspects of your treatment in detail. We will provide a complete clinical diagnosis regarding the nature of the problem, a written summary of the findings and a detailed plan that outlines your treatment, goals and estimated fees. We encourage questions from both the patient and the parent, and as such, we provide ample time to answer your questions.
Office Policies
It is our goal to consistently exceed your expectations with regard to treatment and customer service while providing exceptional orthodontic results. Our staff is trained and skilled to provide the highest level of care, and with energetic and fun-loving service to each patient.
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday, Tuesday, Thursday and Friday: 7:45 a.m. – 5 p.m.
Wednesday: 8:30 a.m. – 4 p.m.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.
Please feel free to fill out a Welcome Patient form before your appointment. These forms are located on this website under Patient Info! We look forward to you bringing your family to ours.